Task from the customer:
The customer, an e-commerce platform, needed comprehensive testing of their website and mobile application to ensure a seamless user experience during peak shopping seasons.
What was done:
Our team conducted a series of functional, performance, and usability tests across both the website and mobile app. We developed automated test scripts to cover critical user journeys, including product search, checkout, and payment processing. Additionally, we performed load testing to simulate high traffic scenarios.
What result did we get:
The testing identified several critical bugs that could have led to transaction failures during peak times. Post-testing, the customer reported a 30% increase in successful transactions and a 25% reduction in cart abandonment rates during the holiday season.