Cases

Task from the customer:
The customer, an e-commerce platform, needed comprehensive testing of their website and mobile application to ensure a seamless user experience during peak shopping seasons.
What was done:
Our team conducted a series of functional, performance, and usability tests across both the website and mobile app. We developed automated test scripts to cover critical user journeys, including product search, checkout, and payment processing. Additionally, we performed load testing to simulate high traffic scenarios.
What result did we get:
The testing identified several critical bugs that could have led to transaction failures during peak times. Post-testing, the customer reported a 30% increase in successful transactions and a 25% reduction in cart abandonment rates during the holiday season.

Task from the customer:
A financial services company required validation of their new software application designed for investment management to ensure compliance with regulatory standards.
What was done:
We executed a thorough validation process that included functional testing, security testing, and compliance checks against industry regulations. Our team collaborated closely with the customer to create a detailed test plan that addressed all regulatory requirements.
What result did we get:
The validation process uncovered several compliance issues that were rectified before the software launch. As a result, the customer successfully passed an external audit and launched the application on schedule, enhancing their reputation in the market.

Task from the customer:
A healthcare provider sought to test a new patient management application to ensure it met usability standards and functioned correctly across various devices.
What was done:
We performed extensive usability testing, focusing on the application’s interface and user experience. Additionally, we conducted compatibility testing across multiple devices and operating systems to ensure consistent performance.
What result did we get:
The testing revealed several usability issues that were addressed before the final release. Post-launch, the application received positive feedback from users, with a reported 40% increase in user satisfaction scores and a significant reduction in support tickets related to navigation issues.

Task from the customer: 
A Software as a Service (SaaS) company needed quality assurance for their new product release to ensure it was bug-free and met customer expectations.
What was done:  
Our QA team implemented a combination of manual and automated testing strategies, including regression testing, integration testing, and user acceptance testing (UAT). We also set up a continuous integration/continuous deployment (CI/CD) pipeline to streamline the testing process.
What result did we get: 
The comprehensive testing approach led to the identification and resolution of over 100 bugs prior to launch. The customer successfully released the product on time, resulting in a 50% decrease in post-launch issues compared to previous releases and a smoother onboarding experience for new users.